Bentley Hiring Graduate Trainee Engineer | Pune | 0-2 Years | 2017 – 2019 Batch

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Job Details:-

  • Assist with all facets of Bentley users and technical support by helping to identify user issues by isolating and resolving the issue or by proper escalation.
  • Keep accurate notes and details on user support requests.
  • Communicate with staff members regarding current/ongoing issues.
  • Document software problem defects for review and corrective action.
  • Advise and train users regarding the product’s proper use and address specific user issues.
  • Act as liaison between user and development support.
  • Provide proper diagnosis and resolution to the user.
  • Meet with internal Bentley teams to provide the users perspective on our products and services.
  • Troubleshoot the users support request using the available tools and resources while following the appropriate processes and procedures.

Post Title  Graduate Trainee 
Salary Not Disclosed
Education B.E/B.Tech/MCA 
Batch 2017 – 2019
Experience          0 – 2 Years
Job Location Pune
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